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How does Hyper-Reach mass notification system work?
How do I enter my phone lists?
How much does it cost?
How many calls can I make?
Can I stop a calling campaign?
What about answering machines? Or busy signals? Or if no one answers?
How do I know when my campaign has completed?
Can you design custom calling solutions?
How does Hyper-Reach mass notification system work?
Once you have created an account (sign up here), you may create any number of calling lists. To send a message to one of your lists (referred to as a "campaign"), simply dial our phone number (visible once you have logged in) and follow the prompts. You will be asked to either record a new message or pick an existing one, choose a list, and confirm your settings and the cost. The message is then sent to your list. Once the campaign has completed, you will be sent an e-mail notice. You may view the details of the calls on the website both while they are in progress and after they have all completed.
How do I enter my phone lists?
The two primary ways are either to simply type them into our form or to cut and paste them from another application into our web form. Additional directions can be found in the List Manager once you have logged in. We can create custom import solutions for high-volume customers.
How much does it cost?
Your cost is calculated by the length of your outgoing message, number of calls and the custom options you choose. The cost of outgoing calls is 20 cents or less per minute (depending on the pricing scheme that you choose), and there are no additional charges for out-of-area calls in the US. The system always calculates your cost prior to the call, and you must approve the pricing before the calls will be made.
How many calls can I make?
There is no built-in limit. If you have enough minutes in your account, you can make the calls. If you are planning very high call volumes (5000 calls or more per month), we can help you manage your calling. Volume discounts may apply. Contact us for details.
Can I stop a calling campaign?
You can stop a call campaign in progress or stop a scheduled campaign prior to its scheduled time for launch.
What about answering machines? Or busy signals? Or if no one answers?
Our system will leave messages on answering machines, and it will reattempt calls that reach a busy signal or ring-no-answer condition. The exact time between retries and the number of retries can be configured in your account settings.
How do I know when my campaign has completed?
Upon completion of your campaign, you will be sent an e-mail summary of call, and you may also review full details of each call on the website.
Can you design custom calling solutions?
We have extensive experience developing very large scale calling systems through our parent company, The Asher Group. For information on custom system development including applications, capabilities and case studies, visit the Asher IVR area of the Asher Group corporate site or contact us.